Return & Refund Policy

At Rosy Isle, every bouquet is thoughtfully designed and handcrafted using fresh seasonal flowers.

Because flowers are natural and perishable, we are generally unable to accept returns or exchanges once an order has been delivered or collected.

However, your experience with our flowers is very important to us. If there are any concerns with your order, please contact us within 24 hours of delivery or pickup.

If the flowers arrive damaged or in unsatisfactory condition, we may offer a replacement or partial refund, depending on the situation.

Please note that slight variations may occur due to the seasonal availability of flowers. While specific blooms may change, the overall colour palette, style and value of the arrangement will always be carefully maintained.

By placing an order with Rosy Isle, you agree to the terms of this policy