Privacy Policy of Lens Sathi - Online Sales through Website

At Sathi, we are committed to protecting the privacy and personal information of our customers. This Privacy Policy outlines how we collect, use, disclose, and safeguard the information you provide to us when using our website for online sales. By accessing and using our website, you consent to the practices described in this Privacy Policy.

1. Information Collection:

1.1 Personal Information: When you make a purchase or create an account on our website, we may collect personal information such as your name, email address, contact number, billing and shipping address, and payment details. This information is necessary for order processing and delivery.

1.2 Cookies and Tracking Technologies: We may use cookies, web beacons, and other tracking technologies to enhance your browsing experience, gather information about how you use our website, and provide personalized content and advertisements. You have the option to disable cookies through your browser settings, but this may limit certain features and functionality.

1. Information Use:

2.1 Order Processing: We use the collected information to process and fulfill your orders, communicate with you regarding your purchases, and provide customer support related to your transactions.

2.2 Personalization: With your consent, we may use your information to personalize your shopping experience, recommend products, and offer promotions or discounts based on your preferences and purchase history.

2.3 Communication: We may send you transactional emails, such as order confirmations and shipping notifications, as well as promotional emails about our products, offers, and updates. You can opt-out of marketing communications at any time.

2.4 Analytics and Improvements: We may use the information to analyze website performance, understand customer preferences, and improve our products, services, and website functionality.

1. Information Sharing and Disclosure:

3.1 Third-Party Service Providers: We may share your information with trusted third-party service providers who assist us in operating our website, processing payments, delivering orders, and providing other necessary services. These providers have limited access to your information and are obligated to protect its confidentiality.

3.2 Legal Compliance: We may disclose your information if required by law, governmental request, or to protect our legal rights, enforce our policies, or respond to legal claims.

1. Data Security:

We implement reasonable security measures to protect your information from unauthorized access, loss, misuse, alteration, or disclosure.